| Neil Blakesley |
Head of Marketing Strategy and Insight |
BT GLOBAL SERVICES |
| Luciana Galluzzi |
Process HQ Vice President |
TELECOM ITALIA MOBILE SPA |
| Dr Penny Spring |
CRM Statistician |
SWISSCOM FIXNET BLUEWIN |
| Ludek Mraz |
Head of CRM |
UKRAINIAN MOBILE COMMUNICATIONS |
| Alexander Rittweger |
CEO |
LOYALTY PARTNER GMBH |
| Dr. Stefan Schwarz |
Global Customer Relationship Management |
VODAFONE GROUP SERVICES |
| Richard Spooner |
Strategic Market Manager – Telecommunications |
MAPINFO LTD |
| Aly Richards |
Head of CRM Strategy Development |
O2 UK |
| Oxana Belyaeva |
Marketing Director Moscow Region |
VIMPELCOM |
| Erwin C. Roos |
Head of Customer Relationship Management |
SWISSCOM FIXNET BLUEWIN |
| Simon Williams |
Head of Business Consulting |
DETICA |
| Freddy Chetty |
Head of Consumer Marketing and CRM |
BAHRAIN TELECOMMUNICATION COMPANY |
| Tiziana Mezzaroma |
Market Research Manager, Marketing Analysis and Loyalty Department |
TELECOM ITALIA WIRELINE |
| Eden Zoller |
Principal Analyst |
OVUM |
| Emanuela Morodan |
Manager, Voice Services, Marketing - Consumer Markets |
MOBIFON SA |
| Till Kaestner |
Head of eSales and Telesales Channels |
T-MOBILE INTERNATIONAL |
Eddie Young
|
CEO |
THINK ANALYTICS |