Who should attend? At this event, you will meet Department Heads / Directors / Managers / Specialists from operators, carriers, MSOs and service providers in the following fields: CRM / Customer Relationship Management Customer Loyalty / Customer Loyalty Schemes / Loyalty / Rewards Customer Relations / Customer Care / Customer Insight / Insight Segmentation / Customer Segmentation / Business Intelligence / Marketing Intelligence Marketing / Marketing Strategy / Business Development / Business Strategy Take advantage of an opportunity to network and share experiences with your counterparts and colleagues from across the continent in this focused learning environment.